Connect a Call Theory support technician to your computer while working with them:
Note: This tool is meant for devices that are not managed by Call Theory where you need on-demand remote support.
1. Visit https://sos.calltheory.com
2. Click "Download support tool"
3. Run the program and give us the ID and one-time password.
After we're connected, you can close the program to disconnect us. Nothing is installed permanently on your machine.